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Here’s How To Retrieve Unique 12-Digit Pension Payment Order Using Bank Account & EPF Numbers


New Delhi: Did you know the unique 12-digit number known as Pension Payment Order (PPO) helps pensioners in getting their pension? A PPO number is a reference number for any communication made to Central Pension Accounting Office (CPAO), and if a pensioner forgets this number or looking for PPO, then there are two ways.

You can either find it by using his bank account number linked to the Employee Provident Fund (EPF) or using your PF number.

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In a recent tweet, EPFO shared a detailed infographic to explain the steps to get your PPO number using a bank account number or PF Number.

Here are the steps to find a PPO number using a bank account number or PF Number.

Firstly, visit EPFO Website –

Then click on ‘Pensioners Portal’ on the left side of the homepage.

This is a separate portal for pensioners focused on different services as — Jeevan Pramaan Enquiry, Know your PPO No., PPO Enquiry or Payment Enquiry and Know Your Pension Status.

Then click on ‘Know your PPO No.’

In the next step, the system will ask you to enter either your bank account number which is linked to a pension or your member identification number or member ID.

On submitting, you will get to know the PPO Number and other details.

Employees’ Pension Scheme 1995 (EPS) is one of the schemes offered by EPFO. EPS provides a monthly benefit for superannuation/retirement, disability, survivor, widow(er) and children.

“Ensure to submit your claims in the prescribed proforma for grant of pension/gratuity/commutation/revision to your Head of Office at least six months before the date of your retirement so that the Pension Payment Order (PPO) reaches you through your Head of Office before your retirement,” the central government stated, as per details on Pensioners’ Portal.

It also states that one should notify PDA immediately if PPO is lost.  You should also request him to furnish a loss certificate to the concerned authority to obtain a duplicate copy of the PPO.  


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